Category Archives: IVR
December 28, 2021
Is Visual IVR a bad idea? I have been craving for pizza all day long, so I finally decided to order some after…
November 23, 2021
November 23rd, 2021 (Colombo, Sri Lanka) 1390 COVID–19 Integrated Home-based Care Solution Successfully Administers Care to Over 100,000 Patients 1390 COVID-19 Integrated Home-based Care Solution…
May 5, 2021
How to Deliver Superior IVR Customer Experiences in Telecommunications In this paper, Kalyan Achyutuni, CIO of Smart Axiata, and Suren Pinto, Global Wavenet CEO, discusses…
March 18, 2020
17/03/2020 – COLOMBO -SRI LANKA Dialog Axiata PLC Sri Lanka today launched the first four-digit freephone Coronavirus Covid-19 hotline (1390) in partnership with…
June 18, 2019
Blog: 18th June 2019 | DevOps | Featured Technology: Hubot, Grafana Dashboards , Prometheus, Slack Grafana is well known dashboard which is visualized time…
May 29, 2019
Image: Smart Axiata, Chief Marketing Officer, Stjepan Udovicic (Left), Global Wavenet CEO, Suren Pinto (Right) FOR IMMEDIATE RELEASE, [29 May 2019, COLOMBO] -…
May 13, 2019
Traditional mobile telecommunication in the 90's was all about Voice and SMS services. Today Communications Service Providers (CSPs) offer a proliferation of mobile…
