Privacy policy

Global Wavenet Pte. Ltd.

At Global Wavenet Pte. Ltd. ("Wavenet," "we," "our," or "us"), we recognize that privacy isimportant. This privacy policy applies to our websites, online services, and platformsat globalwavenet.com and any other site to which a link to these terms may appear. We'veset out below the details of how we collect, use, share, and secure the personalinformation you provide. "You" or "Your" means the person visiting our site or using anyservices on it.

What This Policy Covers

This Privacy Policy applies to all personal data collected through:

• Our websites, applications, and online services
• Customer support interactions and communications
• Job applications and recruitment processes
• Business partnerships and vendor relationships
• Events, webinars, and marketing activities

This policy applies only to information collected through our website and services, and notto information collected offline. By using our site, you consent to our privacy policy and anyrevisions thereto. If you do not agree with our privacy policy or any changes we make to it,you may discontinue using our services.

Information We Collect

We collect various types of personal information depending on how you interact with ourservices:

Contact and Identification Information

• Name, email address, phone number, and postal address
• Government-issued identification (only when legally required)
• Business contact information and company details

Professional Information

• Job title, employer name, and work contact details
• Resume, CV, and educational background (for job applicants)

Technical and Usage Information

• IP address, device identifiers, and browser type
• Log files, clickstream data, and website navigation patterns
• Login credentials (stored securely with encryption)
• Geographic location (when enabled or inferred)

Transaction Information

• Payment information and billing details (processed securely)
• Transaction history and purchase records

Sensitive Personal Data

We only collect sensitive personal information with your explicit consent and where legallypermitted. This may include biometric data for secure authentication, health information (ifvoluntarily provided), or other information classified as sensitive under applicable law.

How We Collect Information

We collect information when you:

• Register for an account or subscribe to our services
• Fill out forms on our website or mobile applications
• Contact our customer support team
• Participate in surveys, webinars, or events
• Apply for employment opportunities
• Communicate with us via email, phone, or chat

Automatically

We automatically collect certain information through:

• Cookies and similar tracking technologies
• Web beacons and analytics tools
• Server logs and access records

From Third-Party Sources

We may receive information about you from business partners, service providers, andpublicly available sources to supplement the information you provide directly.

How We Use Your Information

We use your personal information for legitimate, specific purposes:

Service Delivery

• Providing and managing access to our products and services
• Processing transactions and maintaining billing records
• Responding to customer inquiries and support requests
• Customizing user experience and improving service quality

Communication

• Sending service updates, technical notices, and policy changes
• Marketing communications (with your consent, where required)

Business Operations

• Analyzing system usage and optimizing platform performance
• Conducting internal research and business intelligence
• Managing vendor relationships and partnerships

Security and Compliance

• Detecting and preventing fraud, security threats, and unauthorized access
• Complying with legal obligations and regulatory requirements
• Enforcing our terms of service and protecting our legal rights

Legal Basis

We process your information based on:

• Your explicit consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests (balanced against your rights)
• Protection of vital interests

How We Protect Your Data

Wavenet is committed to protecting the personal data you share with us. We use acombination of industry-standard security technologies, procedures, and organizationalmeasures to help protect your personal data from unauthorized access, use or disclosureand breaches. Wavenet supports online security using secure server technology becausewe want your data to be safe. There are state-of-the-art security arrangements and facilitieson Wavenet sites to prevent abuse.

We implement comprehensive technical, administrative, and organizational securitymeasures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security
• Incident detection and response procedures
• Compliance with global information security standards

How We Share Your Information

We do not sell your personal data

We only share your information with third parties where it is legally justified, contractuallyprotected, and necessary for legitimate business or compliance purposes.

Such sharing may involve transfer to or access by a third party outside the European Unionor the European Economic Area (EU/EEA). Wavenet will secure that appropriate safeguardsare in place which provide adequate levels of protection of your personal data as requiredby applicable data protection laws.

Service Providers

We share information with trusted service providers who assist us in operating ourbusiness, including:

• Cloud hosting and IT infrastructure providers
• Payment processors and financial institutions
• Customer support and communication platforms
• Analytics and marketing service providers

These providers are contractually bound to protect your data and use it only for thepurposes we specify.

Business Partners

We may share information with business partners for joint product delivery, technicalintegrations, or collaborative projects, always under appropriate data protectionagreements.

Legal Requirements

We may disclose your information when required by law, including:

• In response to court orders, legal processes, or government requests
• To comply with applicable laws and regulations
• To protect our rights, property, or safety, or that of others
• In connection with investigations of fraud or security incidents

Corporate Transactions

In the event of a merger, acquisition, reorganization, or sale of assets, your information maybe transferred as part of that transaction. We will notify you of any such change.

International Data Transfers

We are part of an international group of companies and, as such, transfer and disclosepersonal data concerning you to countries outside your country of residence. While suchinformation is outside of your country, it is subject to the laws of the country in which it islocated as well as global data regulations. we will take measures to ensure that personalinformation handled in other countries will receive at least the same level of protection asit is given in Your home country.

Data Retention

Wavenet will not retain your personal data longer than is necessary to fulfill the purposesfor which it was collected or as required by applicable laws or regulations.

We may retain your personal information only for as long as necessary to fulfill thepurposes for which it was collected, including:

• Providing services to you
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing agreements
• Maintaining business records for legitimate purposes

When your information is no longer needed, we securely delete or anonymize it inaccordance with our data retention policies and applicable law.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rightsregarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legalobligations)
• Right to Restrict Processing: Request limitation of how we process yourinformation
• Right to Data Portability: Receive your information in a structured, commonly usedformat
• Right to Object: Object to processing based on legitimate interests or for directmarketing
• Right to Withdraw Consent: Withdraw consent at any time (where processing isbased on consent)
• Right to Lodge a Complaint: File a complaint with your local data protectionauthority

To exercise these rights, please contact us using the information provided below

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our websites.Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Improve website functionality and performance

You can control cookie preferences through your browser settings. Please note thatdisabling cookies may affect the functionality of our websites.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowinglycollect personal information from children. If we become aware that we have collectedinformation from a child without appropriate consent, we will take steps to delete itpromptly.

Changes to This Privacy Policy

We reserve the right to amend this privacy policy at any time. We will not send individualemail notifications on the updates. Any amendments will be posted on this page with arevised "Last Updated" date. You are encouraged to visit this page periodically to stayinformed about how we protect your information.

For material changes, we will provide more prominent notice, including email notificationwhere appropriate.

Contact Us

If you have questions regarding this privacy statement or if you wish to exercise your rightsof access, rectification, erasure, restriction of processing, data portability, objection toautomated decision-making please contact our Data Protection Officer via below email.

Global Wavenet Pte. Ltd.

Galaxis, 1 Fusionopolis Place, #03-20

Singapore 138522

Regional Offices:

APAC: Singapore, Sri Lanka, Malaysia 

EMEA: Dubai, Africa 

AMER: Colombia

Email: iso@globalwavenet.com

© 2026 Global Wavenet Pte. Ltd. All rights reserved.