Articles & Resources

Global Wavenet Selected for 2020 Catalyst Program with Top CSPs

Global Wavenet selected for the 2020 Catalyst Program, collaborating with top CSPs to drive innovation and transformation in telecom.

Wavenet Partners with Dialog and MyDoctor in Launching Sri Lanka’s COVID-19 Information Hotline

Discover how Wavenet partnered with Dialog and MyDoctor to launch Sri Lanka’s COVID-19 information hotline, empowering communities with vital updates.

Wavenet EMRS System Wins Best Community Empowerment Program at SLT 01 Digital Awards

Celebrate Wavenet’s EMR system winning the Best Community Empowerment Program at the SLT 01 Digital Awards. Discover our impactful innovations.

Meet Wavenet at MWC Barcelona 2020

Join Wavenet at MWC Barcelona 2020. Explore our cutting-edge telecom solutions and innovations shaping the future of connectivity.

Global Wavenet CEO Among Top 100 Business Leaders

Global Wavenet’s CEO earns recognition as one of the Top 100 Business Leaders. Discover his visionary leadership and achievements.

Wavenet Wins Award for Compose (Omnichannel Customer Engagement Platform) at NBQSA 2019

Why Voice-Enabled Navigation Is Telecom’s Next Frontier for Marketplace CX

Transform telecom commerce with voice-enabled marketplaces. Discover how conversational AI drives faster deals, smarter bundles, and frictionless CX.

USSD-R for Southeast Asian Telcos: The USSD Upgrade with Big Roaming Impact

Southeast Asia (SEA) & APAC telecoms: upgrade USSD to USSD-R (USSD Roaming) to keep prepaid journeys abroad and monetize roaming. Download Wavenet white paper.

Why NaaS Marketplaces Are Telecom’s Next Growth Play

Discover how NaaS marketplaces transform telecom into digital commerce ecosystems with zero-touch provisioning, APIs, and new B2B2X monetization models.

Telco-Grade Voice AI: The Need for Real CX Transformation

Telecom voice AI beyond chatbots: carrier-grade uptime, real-time orchestration, BSS/OSS integration. Learn telco-specific requirements for CX transformation.

Elevating Voice in Telecom: From Static IVR to Agentic Conversations

Discover how Wavenet is redefining telecom voice with agentic, AI-powered IVR — combining LLMs, orchestration, and business-grade guardrails.

Your SMSC and IVR Can Now Act Like ChatGPT

Discover how AI-powered Value-Added Services (VAS) transform legacy IVR, SMSC, and voicemail systems into intelligent, monetizable telecom assets. Let’s connect.