Sayura - DevOps

Building Business Resilience through Composable Applications

Sayura enables developers to efficiently create custom solutions for complex business needs, seamlessly delivering these solutions through various channels for a smooth end-user experience, with reduced time-to-market. With reduced time-to-market, DevOps teams love Sayura for its ability to streamline the software development process and improve collaboration between developers and operations teams. 

Sayura makes a developer’s life easy with a cloud-native application development platform! 

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The Value of Sayura for DevOps Teams

User-friendly
Low-code / No-code Canvas
Cloud Native Platform
Saving Time & Effort with APIs
Simplified UX
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See for yourself how Sayura's cloud-native platform is the perfect solution for efficient API development!

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For 20+ years, we have helped telco businesses evolve and grow globally.

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Key Features of Sayura

Developers love Sayura because our solution provides a seamless Developer Experience and makes a developer’s life easy! In addition to its core feature of providing an intuitive platform for developers to solve business problems, Sayura also offers the following services: 

1. Create Killer Applications in a Snap with Sayura’s GUI Creation Studio 

Sayura lets users create powerful applications using a user-friendly low-code/no-code canvas. These applications can be managed in an easy-to-use workspace-based structure.             

 

2. Streamline Application Development with Pre-Onboarded Components 

Developers can upload common services for reuse, while administrators can onboard APIs, database connections, variables, scripts, and application templates to the platform. This centralised management interface saves time and helps users launch new applications quickly. 

 

3. Get Chatty with Customers using Digital Channel Integration 

Sayura allows chatbot integrations with channels such as WhatsApp, Viber, and Facebook, allowing customers to engage with the organisation through their preferred digital channels. 

 

4. Think Outside the Box with Sayura’s Microservices 

Deploy your API endpoints as containerized microservices to your Git repository. This offers organisations the flexibility of running microservices without depending on the Sayura working environment. 

We’ve made unified media solutions even better

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Hear it from our Customers

Wavenet’s IVR+ capabilities, combined with the power and accuracy of Google AI for Natural Language Processing (NLP), delivered an innovative value-added service to one of Asia’s largest telecommunication group’s customers. The operator introduced a unified 888 shortcode to their customer, which enabled them to manage multiple IVR services. The solution reduced 20% of the inbound calls to the customer service center and reduced OPEX costs significantly.

Telco Operator in Mobile Telecommunications - Cambodia
TUNES AND TONES - CALL CENTRE IVR SOLUTIONS

Wavenet’s automation and digital transformation suite of solutions increased call center operational efficiencies to the second largest blue-chip mobile phone and network operator in Bolivia, Latin America, providing service over AMPS, TDMA and GSM, GPRS networks, both at 850 MHz for mobile telephony as well as WiMAX internet. The operator experienced up to 57% reduction in calls and gained maximum impact for its IVR services with Wavenet’s holistic solution and enabled quick Time-to-Market (TTM).

Communications Service Provider in Mobile Telecommunications – Bolivia, Latin America
IVR, RBT, VMS/ MCA, ZB

Wavenet’s single service creation platform enabled IVR and USSD services to deliver multi-channel efficiencies for an international communications company operating across the Middle East, North Africa and Southeast Asia, a pioneer in introducing leading-edge tech and telecommunication solutions to customers, delivering a broad range of content and services via its advanced data-centric mobile and fixed networks.

Media and Communications Service Provider in Mobile Telecommunications – Maldives
IVR AND USSD SERVICES

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