Effective Date: 1st September 2020
By completing any of the forms on the website contact us sections you consent to Wavenet to reach out to you with regards to news and information pertaining to Wavenet, and is not restricted to newsletters and product information, solution update communication. You will have the option to unsubscribe to any of our communication through the email communications sent at any given time.
Type of information we collect
Wavenet does not require personal details for general browsing and visiting our website. We collect data that you voluntarily submit at registrations, contact us page or communications via e-mail.
The information we collect from you may include the following: your name and company contact details such as business title, email address, IP address, information about the device which you use to access the website, telephone number, country in which you reside, and your reviews and opinions about our products and services. We generally do not require you to provide payment information, credit card details, date of birth or data revealing race, ethnic origin, religion, trade union membership, or information concerning health.
We also periodically gather certain information automatically and store it in log files. This information includes browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We track and analyze your actions on our website such as navigation, downloads, number of visits, search items, navigation pages, and other website actions, to obtain a better understanding of website visitors. Wavenet will also collect standard information that a web visitor’s browser sends to every website you visit, including IP address, browser type and language, access times, and referring sites.
Like most websites, we also use “cookies” to help us make our site – and the way you use it – better, as well as to provide you with online advertising which is relevant to you. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone/tablet). They improve website use and speed – for example by automatically filling your name and address in text fields. There are more details in the section on our cookies policy web page. In addition, with regards to each visit to our site, we will automatically collect certain information (e.g. your IP address) used to connect your computer to the internet. We use this information to improve the content on the corporate website based on your preferences and interests and send notification on website updates, newsletters, or communication that you have voluntarily subscribed to.
We may also use the personal data we collect to provide you with information on services you have requested, for support-related queries, announcements on our services; billing and collection purposes; job applications; in any other way we may describe when you provide the data; and/ or for any other purpose with your consent.
The information we collect about you is not shared or sold to organizations for commercial purposes. Appropriate security measures are taken to protect your information against loss, misuse or alteration.
For customers with login access t our online portals, if any information is to be made public under your ‘user profile’ you will be notified of this at submission or updating of this information. All sensitive data including contact details will not be made public.
When using third-party vendors or agents to which Wavenet intends to transfer personal data to, we shall perform adequate due diligence to help ensure the security of such information, including ensuring that such third parties have entered into a written agreement with Wavenet requiring the third party to provide at least the same level of privacy protection. However, Wavenet will not be liable if it can prove that it is not responsible for the event that caused damage by the third party.
For your convenience, our website may contain links to websites that are owned or operated by third parties not affiliated with Wavenet. We cannot guarantee personal data collection or privacy practices on websites not owned or operated by Wavenet. We strongly suggest that you review each such third parties’ privacy policies before providing any personal data to them. These other sites may send their own cookies to users, collect data, or solicit personal data. You will need to contact these entities directly if you have any questions about their use of the information.
Steps we take to ensure your privacy
The security of your personal data is important to us and we use generally accepted, industry-standard tools and techniques to protect your personal data against unauthorized disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
A) Perimeter security
We use firewalls to secure the perimeter of our information network and monitor our systems regularly.
B) Data security
An authentication and authorization mechanism based on (i) user identification (ID) and password, is used to restrict access to user accounts. Each authenticated user only has access to the information that he or she is authorized to use. We use physical, administrative, and technical procedures to limit access to personal information.
c) Transaction security
All personal data exchanged between our servers and your web browser is encrypted using Secure Sockets Layer.
Revisions of Policy